Accessibility Policy

The Caledon Country Club strives at all times to provide services in a manner that respects the dignity and independence of persons with disabilities. This applies to guests, contractors and employees. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), 2005, Ontario Regulation 429/07, Accessibility Standards for Customer Service, The Caledon Country Club is committed to providing an environment that is accessible and inclusive to all persons who work or visit here. It is the policy of Caledon Country Club that its’ environment will be free from discrimination and harassment as defined by the Ontario Human Rights Code. Caledon Country Club will strive to ensure that its policies, practices and procedures are consistent with the following core principles as outlined in the AODA.

Dignity – Goods and services are provided in a manner that is respectful to persons with a disability and does not diminish the person’s importance.

Independence – Accommodating a person’s disability means respecting their right to do for themselves and to choose the way they wish to receive goods and services. Third party support personnel are welcome in the club at all times and people requiring service animals are permitted to keep their animal with them in all public areas of the club.

Integration – Persons with disabilities can access all goods and services. This may require alternative formats and flexible approaches. It means inclusiveness and full participation. This is a fundamental human right.

Equal Opportunity – Service is provided to persons with disabilities in a way that their opportunity to access goods and services is equal to that given to others.

Feedback on our policy or procedures should be directed to the General Manager and can be provided in person, by telephone, mail or email. Feedback will be given serious consideration and responded to within 48 hours.